Can I return my order for a refund?
You have 30 days to return an item from the time you receive it. To return your purchase please ship to this address:
You have 30 days to return an item from the time you receive it. To return your purchase please ship to this address:
Fix the World Project Maroc
c/o Cheyenne Witmer
1158 Rural Ave
Williamsport PA 17701
You must email us with your tracking number for the return shipment. Once the item is delivered to us we will issue you a refund. There is a $30 restocking fee on all returns.
Why is there a restocking fee? Your order was a custom made work of art made by hand. We invested a lot of money, time and energy in order to make this item just for you and ship it to you internationally using Federal Express. We we will not be able to resell it as all items are made to order for each customer brand new.
Customer is responsible for payment of return shipment we do not supply pre-paid return labels. Different shippers will charge different amounts based on what country you are shipping from. It is ok to ship the return from a shipper of your choosing as long as we are provided with a tracking number that we can track on any third party shipment tracking system.